Job description

Key Responsibilities:

• Supervise and coordinate daily restaurant operations, including opening and closing procedures.
• Plans menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
• Maintain proper sanitation, hygiene standards in kitchen and maintaining effective store presentation
• Train and mentor staff members to ensure high-quality service and customer satisfaction.
• Conduct regular quality checks on food, beverages, and service to maintain brand standards.
• Develop and implement standard operating procedures (SOPs) for consistent performance.
• Oversee daily operations across all departments, including kitchen, service, supply chain, and logistics.
• Monitor and enforce compliance with health and safety regulations.
• Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
• Ensures smooth operation of bar services during absence of supervisor.
• Coordinates daily supply inventory for bar and submits orders/ arrange for purchases; assists with receipt of deliveries.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Create and implement staff schedules to ensure efficient staffing levels.
• Conduct regular performance evaluations and provide feedback to team members.
• Collaborate with the kitchen staff to ensure smooth food preparation and delivery.
• Monitor stock levels and reduce wastage by implementing efficient inventory management systems.
• Develop and maintain relationships with suppliers and vendors.
• Stay up-to-date with industry trends and implement new ideas to improve the restaurant's performance.
• Consistently monitor product and labor costs to remain within the budget.
• Solicit guest feedback to understand the needs and wants of customers.
• Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards.

Qualifications:

Strong communication, negotiation and interpersonal skills

Well versed in marketing, social media.

Proficiency in using restaurant management software.

Flexible schedule and the ability to work evenings, weekends, and holidays.

A passion for great food, exceptional service and creating memorable guest experiences.

Proficiency in English, Hindi and Arabic.

Valid Oman driving license

Education: A degree or diploma in hospitality or a related field is preferred

Experience: 5-7 yrs in managerial role in Indian/Chinese restaurant in GCC, preferably from Oman

Immediate Joiners preferred

How to apply:

Forward you’re CV to nhoperations3@gmail.com