Dhofar Global
WE'RE HIRING
JOB OPENING
Customer Relations Executive
Oman
KEY RESPONSIBILITIES
Maintain & update client information in the CRM system for accuracy & reliability
Support the sales team by preparing quotations & ensuring timely system updates
Follow up with clients on outstanding payments, aligned with collections KPIs
Resolve client issues & concerns promptly to maintain satisfaction & retention
Communicate order updates, payment status & other client inquiries
Coordinate with Finance on collections & invoicing discrepancies
Prepare reports on CRM activity, collections progress & client interactions
PREFERRED REQUIREMENTS
Strong communication & interpersonal skills
Proficiency in CRM systems & Microsoft Office applications
Ability to prioritize tasks & meet deadlines in a fast-paced environment
Customer-focused approach with problem-solving abilities
Knowledge of sales & collections processes
WHAT WE OFFER
- •Stable Company
- •Growth Path
- •Regional Exposure
- •Supportive Team
QUALIFICATIONS
Bachelor's degree in Business Administration, Finance or related field
1–2 years' experience in a similar role, preferably sales support or collections
Background in trading companies or administration preferred
APPLY NOW — SEND YOUR CV TO
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