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Desktop Support Engineers (L1 & L2) - 4 nos.

Job description

We are urgently hiring "Indian Hindi-speakers" for below positions: 1) L1 Desktop Support Engineers (3 vacancies) 2) L2 Desktop Support Engineer (1 vacancy) WORK LOCATION: Team-based Support in a reputed Sohar company. KEY RESPONSIBILITIES: Team Support: Working within a collaborative team to resolve daily hardware and software issues for end-users. Technical Scope: General troubleshooting of laptops/desktops, IP phones, basic network connectivity, software/OS installation, and ensuring device compliance and antivirus applications meet support standards. SLA Management: Managing and resolving tickets via our internal ITSM tool strictly within defined timelines. REQUIREMENTS: A valid Oman Driving License is essential for all candidates but not mandatory.
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Job Summary

Job Role : Desktop Support Engineers

Job Location : Muscat > Sohar

Experience : 3 to 5 yrs exp.

Qualification : Diploma / Degree

Email : operations@polytec.om


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