We are a
group of companies in Oman and looking for a Restaurant Manager, who can
effectively handle our Indian & Chinese Restaurants. The Restaurant
Manager will be responsible for overseeing the restaurant's day-to-day
operations. This role involves managing staff, ensuring operational efficiency,
maintaining high standards of customer service, and creating a welcoming Job
Key
Responsibilities:
·
Supervise and coordinate daily restaurant
operations, including opening and closing procedures.
·
Train and mentor staff members to ensure
high-quality service and customer satisfaction.
·
Manage inventory and order supplies to maintain
adequate stock levels.
·
Monitor and enforce compliance with health and
safety regulations.
·
Handle customer complaints and resolve issues in
a timely and professional manner.
·
Create and implement staff schedules to ensure
efficient staffing levels.
· Conduct regular performance evaluations and provide feedback to team members.
· Collaborate with the kitchen staff to ensure smooth food preparation and delivery.
·
Develop and maintain relationships with suppliers
and vendors.
·
Stay up to date with industry trends and
implement new ideas to improve the restaurant's performance.
·
Consistently monitor product and labor costs to
remain within the budget.
·
Solicit guest feedback to understand the needs
and wants of customers.
·
Develop special, promotional and merchandising
plans, advertising materials and ensure adherence to local and company
standards.
· Maintain proper sanitation, hygiene standards in kitchen and maintaining effective store presentation.
Qualifications:
Strong communication, negotiation and
interpersonal skills
Well versed in marketing, social media.
Proficiency in using restaurant management
software.
Flexible schedule and the ability to work
evenings, weekends, and holidays.
Attention to detail and strong problem-solving
skills.
Proficiency in English, Hindi and Arabic.
Valid Oman driving license
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