Job description

Company: Goyal Books Middle East

Location: Muscat, Oman

Position: Store Manager/Sales Representative

Type: Full-Time

About Us:

Goyal Books Middle East is a leading name in retail sales of books, stationery, and educational products. We are expanding our reach and opening a new store in Muscat. We are looking for a dynamic and experienced Store Manager/Sales Representative to join our team.

Responsibilities:

- *Retail Sales Management:* Drive sales and profitability by maximizing sales performance, executing retail sales strategies, and delivering excellent customer service.

- *Store Operations:* Oversee daily store operations, including inventory management, merchandising, and maintaining store cleanliness and organization.

- *Team Coordination:* Coordinate and lead the store team, ensuring effective communication and collaboration between different departments.

- *Customer Service:* Provide exceptional customer service, addressing customer inquiries, and resolving any issues promptly and efficiently.

- *Inventory Management:* Manage stock levels, conduct regular inventory checks, and coordinate with suppliers to ensure timely restocking of products.

- *Staff Training:* Train and develop store staff, ensuring they are knowledgeable about products and able to provide excellent customer service.

- *Sales Reporting:* Prepare and analyze sales reports, identify trends, and implement strategies to achieve sales targets.

- *Marketing and Promotions:* Plan and execute in-store promotions, marketing campaigns, and events to attract customers and boost sales.

- *Compliance:* Ensure the store complies with all company policies and procedures, as well as local regulations.

#### Requirements:

- *Experience:* Minimum of 3-5 years of experience in retail sales and store management, preferably in books, stationery, or educational products.

- *Leadership Skills:* Proven ability to lead and motivate a team, with strong organizational and multitasking abilities.

- *Customer-Focused:* Excellent customer service skills with a positive and approachable attitude.

- *Communication:* Strong verbal and written communication skills.

- *Analytical Skills:* Ability to analyze sales data and make informed decisions to improve store performance.

- *Flexibility:* Willingness to work flexible hours, including weekends and holidays, as needed.

- *Education:* A degree in Business Administration, Retail Management, or a related field is preferred.

Benefits:

- Competitive salary and performance-based incentives.

- Opportunities for professional development and career advancement.

- Employee discounts on products.

- Health insurance and other benefits.

How to Apply:

If you meet the above requirements and are excited about the opportunity to manage a new store in Muscat, we would love to hear from you! Please send your resume and a cover letter detailing your experience and why you are the ideal candidate for this position to email address: recruiter.goyal@uphbooks.com with the subject line "Books Store Manager/Sales Representative Application – Muscat."

Join us in our mission to provide quality educational products and exceptional customer service at Goyal Books Middle East!

Job Types: Full-time, Permanent

Pay: RO300.000 - RO350.000 per month

Application Question(s):

• Have you worked at a Retail store before ? What is your experience level and area of expertise?

Experience:

• Sales in Books Retail Store: 3 years (Required)

Language:

• Arabic (Preferred)
• English (Required)

Location:

• Muscat (Required)